Contact information

CONTACT INFORMATION & TRADING DETAILS

Trading Name: Frauntch Schull

Online Boutique: frauntchschull.store

General & Concierge Enquiries: contact@frauntchschull.store

In compliance with the Electronic Commerce (EC Directive) Regulations 2002, the Companies Act 2006, and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, our complete business, postal, and customer assistance details are set out below.

Customer Concierge & Support

For queries regarding sizing, orders, bespoke sartorial advice, exchanges, or statutory returns, our dedicated team is at your disposal:

  • Email: contact@frauntchschull.store

  • Operating Hours: Monday to Friday, 09:00 – 18:00 GMT (excluding UK Bank and Public Holidays)

  • Response Commitment: We endeavour to answer all written communications within 24 business hours.

Registered Office & Physical Address

  • Trading Entity: Frauntch Schull Ltd

Regulatory & Statutory Oversight

  • Governing Law: England and Wales

  • Alternative Dispute Resolution (ADR): If you remain unsatisfied following our internal customer care process, you retain the statutory right under the Consumer Rights Act 2015 to refer disputes to an approved Alternative Dispute Resolution entity or the UK Online Dispute Resolution mechanism.